6-8 Rule

An informal rule recommended when creating UPN process content, that governs the number of activities on a diagram, or words on an activity or line […]

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Activity

A single step in a process.  As the name implies, activities are action oriented.  An activity transforms an input by adding value to create an output. […]

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APQC PCF

The APQC Process Classification Frameworks are a series of business process templates that can accelerate an organisation’s process initiatives or provide a framework into which […]

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Author

The author is the person who captures, maintains and manages content in UPN applications.  Editor, author, designer and mapper are synonyms. A process diagram can […]

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Designer

The designer is the person who captures, maintains and manages content in UPN applications.  Editor, author, designer and mapper are synonyms. A process diagram can […]

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Editor

The editor is the person who captures, maintains and manages content in UPN applications.  Editor, author, designer and mapper are synonyms. A process diagram can […]

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Facilitator

A facilitator runs a process workshop and is responsible for its success.  Facilitation skills are well documented and in the context of Business Process Management […]

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Gateway

There are two definitions of Gateway. Business A generic term that describes some kind of significant point in a process which companies may or may […]

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Input

An input (aka a trigger) is a flow line that  enters an activity box as indicated by the position of the arrow head and has […]

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Mapper

The mapper is the person who captures, maintains and manages content in UPN applications.  Editor, author, designer and mapper are synonyms. A process diagram can […]

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Output

An output (aka outcome or result) is a flow line that exits an activity box as indicated by the position of the arrow head and […]

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Result

A result (aka outcome or output) is a flow line that exits an activity box as indicated by the position of the arrow head and […]

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Role

A role is a generic resource used on an activity box when more than one job title could perform the task. For example every Employee […]

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Scope

The scope of a UPN diagram consists of three mandatory elements: Diagram Title First Input(s) Last Output(s) The diagram title defaults to the map title […]

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SOP

An SOP (aka Standard Operating Procedure or Work Instruction) is a description of a low level process, one that has no drilldowns, where all the […]

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Swimlane

A practice in which the actors in a process diagram are assigned an individual swimlane to contain their activities.  The theory is that this makes […]

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Task

Some process methodologies recognise a task as a subset of an activity, so that an activity consists of many tasks.  This approach works best in […]

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WUDIWUG

What Users Design is What Users Get (WUDIWUG) is a tongue-in-cheek version of WYSIWYG. It describes a compelling feature of UPN process maps – their […]

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Activity Number

Each activity on a diagram is auto assigned a sequential number when it is created, being +1 from the highest box number present on the diagram. Some apps […]

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Child

Relationships between diagrams and activities are described using these relative terms (in every sense of the word).  Occasionally the prefixes grand and great-grand are found too.  […]

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Diagram

A collection of activities, presented on a single canvas, that make up part of a process map.  

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Drilldown

This has several, related, meanings: The act of creating the next level of explosion of an activity The clickable indicator used to show the presence […]

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Attachment

An attachment in UPN is the same as the universal attachment – something that enriches the activity box. It may be a note attachment a […]

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Flow Line

Flow lines connect activities.  An incoming flow line is the trigger for an activity to happen and an outgoing flow line is the result of […]

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Level Number

When a drill down is added to an activity the new diagram is given a level number based on the parent diagram level number plus the box number.  So […]

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Map

A collection of hierarchical process diagrams that starts with a Level 1 diagram which is decomposed into further diagrams each of which explains the process […]

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Parent

Relationships between diagrams and activities are described using these relative terms (in every sense of the word).  Occasionally the prefixes grand and great-grand are found too.  […]

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Peer

Relationships between diagrams and activities are described using these relative terms (in every sense of the word).  Occasionally the prefixes grand and great-grand are found too.  […]

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Process

The steps required to achieve an outcome.  In UPN these are people oriented and exclude steps that are automated, except to show where people interact […]

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Resource

A label that appears at the bottom of an activity to show the role that performs that task or, at higher levels) is accountable for […]

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