One of the many amazing attributes of UPN is its capacity for making the difficult not just seem but be extremely easy. This includes routinely discovering some unknown unknowns – and allowing anyone to do it. “In February 2002, Donald Rumsfeld … stated … ‘There are known knowns. There are
What’s the best way to represent time as a trigger in a UPN process map? Unless you’re a theoretical physicist, time is linear. And unless you’re a time lord, it progress in one direction only. Unfortunately, processes do not – they have loop backs and branches. Fortunately there is a
I spent 15 years building Nimbus Partners, a process mapping company, to a reasonable size in the UK and a very successful exit. I now live in San Francisco where I have become an avid student of “the Silicon Valley way”. So 5 years after the exit, I got the
Despite the 6-8 rule there are occasions when you need to think large before shrinking your UPN diagram to end-user-friendly proportions. Or you may have created a process that makes great use of the huge canvas on your 27 inch monitor, but users can’t read it on their mobile devices.
“How are gateways handled in UPN?” “There doesn’t seem to be a specific object in the notation that is dedicated to gateways.” That’s for a reason – in an earlier post about decision boxes we saw that they didn’t merit a separate object. The same applies here. Gateway Types Business
Our experience from 1000+ projects tells us that clients love live-mapping workshops. Often, it’s the first time the senior team have collectively seen their business area from an end-to-end process perspective and had the opportunity to come to agreement on handoffs. You can also identify “quick wins” out of the workshops, which
Looking for a simple way to describe the end-to-end UPN experience and its extendability into all areas of the business, I thought a good place to start might be a UPN version of the venerable WYSIWYG. WUDIWUG – What Users Design Is What Users Get Actually, that’s the short version.
As companies struggle to understand how to reinvent themselves as “digital businesses” they need to go back to basics and think from a process perspective.
Skore, TIBCO Nimbus and Elements all come with a standard style sheet and the ability to customise it. So if you need to make the style reflect your corporate colour scheme, you can. But just because you can, doesn’t mean you should. The fact is, processes have a much longer
So, you have decided to create some UPN process content. You may have started with Purchase-to-Pay, Hire-to-Retire or Quote-to-Cash. Or perhaps you did some process mapping to help with some pain point analysis. After a while these process islands feel a bit disjointed. You need a way to organise them
In previous articles I have explained how Universal Process Notation (UPN) challenges a lot of existing process wisdom, and allows us to create user friendly process maps. So far we have looked at BPMN, Decision Boxes, Levels and Swimlanes. In this article I am going to look at Work Instructions,